Below you will find answers to commonly asked questions. If you can't find the answer to your question, please contact us by clicking here.
LunaCommerce.com started spareparts businnes for iPhone and iPod/Zune from 2008 on Alibaba where we offered a small selection of parts to the repair company and person.due to the high quality warranty and good price,we won a lof of big fish all over the world.you can find us easily in google search and bing.com.In 2009,we start to offer repair service for iphone and ipod mainboard to extend our business and establish wide business relationship with world repair service company.meanwhile,we start to sell spareparts for Macbook and offer technology support to our customer. 2010 is a new start,we will do better for our customers.
We offer sparepart and accessories for iphone,blackberry,htc,iPod,Zune,PSP,Wii ect. also including repair service for mainboard For more information, please click on the links on the navigation bar.
Most of our service parts are new unless stated in our price list. we also supply OEM parts for our customers.
Our address is below. However, please contact our customer service department before sending a unit in for repair or installation, or returning a part. Those who have not contacted customer service will have their units or parts returned. This address also serves as our primary retail location which is open to the public. Lunacommerce.com HuaQiang Road,Futian District Shenzhen,China 518031
We assure that any email sent to our company will be answered within 24 hours,and calls will be 99% of the time. If you ever have problems, suggestions, or comments, don't hesitate to contact us. These services are for you, so if there is something you like or don't like, let us know and we'll take care of it. We can always be contacted at sales@lunacommerce.com. For more info on customer service, click on the contact us link a the top of the page. If you ever have problems, suggestions, or comments, don't hesitate to contact us. These services are for you, so if there is something you like or don't like, let us know and we'll take care of it. We can always be contacted at sales@lunacommerce.com. For more info on customer service, click on the contact us link at the top of the page.
You can subscribe our Newsletter for our latest products and services.if you are already our website user,you can receive our NewLetter every week.you also can unsubscribe News letter on the left box.
We do ship to most countries around the world with few exceptions. If you have a problem placing an order, then please contact us so we can help you in any way we can.
PayPal,T/T,West Union
We offer half one year for normal products uncless we have specific terms for the products.
You can send an E-mail to tell us(at sales@lunacommerce.com) what products you need and payment you like to use.we will make an invoice for payment to you within 48hours.
Firstly,we need you to offer us the defective products with photos,we will offer you an RMA and advise what you need to do next. Here you can download an RMA form and fill to us,thank you.(at sales@lunacommerce.com)
